1. Before payment
The public website accepts service requests but does not charge you when a form is submitted. Before payment, Corevista will provide or confirm the service scope, price, scheduling details and any service-specific refund or cancellation terms. Review those terms before authorizing payment.
2. Applicable agreement
Because Corevista offers both live sessions and customized programs, the applicable cancellation and refund conditions may differ by service. The written order confirmation or service agreement accepted for your purchase controls. Personalized work already performed or delivered may be treated differently from an unused live session, as disclosed before purchase.
3. Cancellation requests
Submit a cancellation or rescheduling request as soon as possible through the website contact form or by telephone at +1 307 241 8924. Include your name, the service and the scheduled date or billing period. A request is not complete until Corevista confirms receipt.
4. Monthly coaching
If you enroll in a recurring monthly service, the renewal amount and billing schedule will be disclosed before enrollment. You may request cancellation using the same contact methods described above. Once processed, cancellation stops future renewals. Any refund for a current billing period depends on the written terms accepted at enrollment and the services already provided.
5. Problems with a service
If you believe a service was not provided as agreed, contact Corevista promptly with a description of the issue. We will review the service record and applicable agreement and respond with available resolution options. Nothing in this Policy limits non-waivable rights under applicable law.